Q&A He works for IBM Madrid, lives in Gran Canaria and his boss is based in the United States. So why on Earth did Luis Suarez decide to give up email? The social software evangelist tells Kate Bassett about his take on life outside the inbox
PIONEERS Unified communication (UC) is rightly seen as a means of revolutionising the way people work and communicate. However, it didn’t evolve in a vacuum. Previous attempts at bringing elements together and even early versions of some of the parts of what we now call UC are all but forgotten. Guy Clapperton looks at pioneering devices, some of which may have misread the market and others that were simply ahead of their time
SMALLER BUSINESSES Unifying communications means smaller businesses can spread themselves further afield, take on larger competitors and attract better customers, as long as their vision extends beyond initial technology, writes Sue Tabbitt
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