Marcus Leroux

Industrial correspondent of The Times, he was previously the newspaper's retail correspondent.

Customer Experience & Loyalty

Unlocking the potential of customer data

Future of Retail 2014

Trials and tribulations of real and virtual retail worlds

Asset Management & Maintenance 2014

Time to renew ageing assets

UK Manufacturing 2014

March of the makers is in the right direction

Customer Loyalty 2013

Mobile and plastic pay off with customer data