When she joined Three UK to lead its IT transformation programme, Belinda Finch was acutely aware of the scale of the challenge awaiting her. Work on the project had started before her appointment as CIO in September 2021, but members of the 130-strong IT function she was taking on were still scattered across the business and working in silos.
“The digital team would be in one location and data reporting would be somewhere else,” Finch recalls. “The programme was split and we had IT delivery and IT operations working independently, so my main focus when I started was to create a proper end-to-end team.”
There are some elements of the role that will always require a data science degree to really understand it