Automation is now more than just a buzzword in retail. The industry usage of artificial intelligence (AI) hit headlines in early-2018 after Amazon officially opened its first checkout-less store in Seattle. Amazon Go has set the benchmark for an automated, seamless shopping experience, with many predicting mass rollouts of the concept worldwide over the next decade. However, facial recognition and product-tracking are not the only technologies making their way into stores and retail supply chains of the future...
