Future of Retail

The retail sector has been hit by political and economic uncertainty, rising inflation, dented consumer confidence and falling sales. The Future of Retail special report, published in The Sunday Times, examines how retailers must innovate to overcome these challenges, through investing in mobile commerce, implementing new payment technologies and rethinking the purpose of physical stores. The report also looks at how new technology can improve customer experience and loyalty as well as how tech is revolutionising inventory management