Retail

Retail is changing rapidly. Here, follow the latest trends, from conscious consumerism to immersive retail, shaping the future customer and the high street.

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Opinion Seven retail trends for 2025

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Waitrose’s marketing chief on trust, celebrities and why TV advertising isn’t dead

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Talent & Culture

Ikea’s CHRO on why culture is the company’s ‘superpower’

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CEO on the spot: 10 questions with Avon’s Kristof Neirynck

Latest articles

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Data and personalisation: how to unlock value in an experience economy

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The primacy of personal: what consumers value has shifted selfward

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The C-suite Agenda

Genuine curiosity: Building customer loyalty as consumer expectations evolve

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The C-suite Agenda

Breaking ad: Why the retail media network experience is critical and how to build it

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Artificial Intelligence

Three-minute explainer on… AI-washing

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CEO on the spot: 10 questions with American Express’s Hannah Lewis

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CEO on the spot: 10 questions with Deliveroo’s Will Shu

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Growth Strategies

Several clicks behind: B2B ecommerce plays catch-up

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